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Quick Start Guide: Adding TPN.health to Your EHR

Adding TPN.health to Your EHR

To streamline your billing and ensure your claims are routed correctly, you will need to add TPN.health as an approved insurance payer within your Electronic Health Record (EHR). Because TPN.health processes claims electronically, the most critical step is assigning our specific Payer ID.

Payer Name: TPN.health

Payer ID: T1010

Follow these general steps to add us to your system:

Step 1: Navigate to your Payer Settings

Log into your EHR and look for your account setup or billing configurations. This is usually found under:

Settings > Billing > Insurance Providers OR

Settings > Insurer Directory

Step 2: Search or Create a New Payer

Before creating a new entry, search your EHR's master list to see if TPN.health is already available.

Click "Add Payer" or "Add Insurance Company."

In the search bar, type TPN.health.

Step 3: Select the Correct Payer ID

If TPN.health appears in the search results, verify the Payer ID before saving. If you have to create a custom payer, manually enter the details.

Payer Name: TPN.health

Payer ID: T1010

⚠️ Important: Always match the Payer ID (T1010) exactly. If your system auto-populates a different ID, or if you leave this field blank, your electronic claims will be rejected.

Step 4: Assign TPN.health to the Patient's Chart

Once the payer is saved to your system, go to the individual patient’s profile or chart.

Navigate to their Insurance / Billing Info section.

Select TPN.health from your dropdown list of insurance providers.

Note: If you run into issues finding where to add a new insurance payer, we recommend reaching out directly to your specific EHR's support desk and asking: "How do I add a new insurance company and electronic Payer ID to my account settings?"

Step 5: Access the Member ID card

From the TPN.match dashboard

Navigate to Referrals

Select the member

View Card

Add TPN.health as a Payer in SimplePractice

If you are a provider contracted with TPN.match, you can easily file claims and manage insurance information by adding TPN.health as an insurance payer in your SimplePractice account.

Use the following step-by-step guide to add the correct payer name and payer ID to your system.

TPN.health Payer Information

  • Payer Name: TPN.health

  • Payer ID: T1010

Step 1: Add TPN.health to a Client's File

To assign TPN.health directly to an individual client's billing information:

  1. Navigate to the client's Overview page.

  2. Click Edit in the top right corner, then select Billing and Insurance.

  3. Scroll down to the Insurance info section and click + Insurance info (or edit the existing insurance slot).

  4. Click the Insurance payer dropdown menu and type in TPN.health.

  5. Select TPN.health (Payer ID: T1010) from the list.

  6. Enter the client’s specific Member ID and any other relevant billing details (e.g., Copay/Coinsurance).

  7. Click Save.

(Note: We highly recommend uploading the front and back of the client's insurance card to their file under this section to ensure all details match perfectly and to minimize claim rejections.)

Step 2: What to Do If You Can't Find TPN.health in the Dropdown

If TPN.health does not immediately appear in the client's insurance dropdown menu, you can perform an expanded search to add it to your practice's active insurance list:

  1. Navigate to Settings > Client billing and insurance > Payers.

  2. Click Add payer and select Payer search.

  3. In the search bar, type TPN.health or the Payer ID T1010.

  4. Once located, click + Add next to the payer to save it to your practice’s insurance payers list.

  5. Return to the client's file (following the instructions in Step 1), and TPN.health will now be available for selection.

Using the correct 5-digit Payer ID (T1010) is crucial for ensuring your electronic claims are processed successfully through SimplePractice's clearinghouse.

Not using SimplePractice? Click ***here*** for a list of popular EHR’s and their support articles to help you.

Add TPN.health as a Payer in TherapyNotes

If your practice is contracted with TPN.match, you can easily file electronic claims and manage insurance information by adding TPN.health to your TherapyNotes account.

Follow this step-by-step guide to add the correct payer name and payer ID to your billing system.

TPN.health Payer Information

  • Payer Name: TPN.health

  • Payer ID: T1010

Step 1: Add TPN.health to Your Practice’s Master Payer List

Before you can assign TPN.health to a specific client, you must first add it to your practice's active master payer list:

  1. Click Payers in the main top navigation menu.

  2. Click the + New Payer button.

  3. In the Payer Name field, begin typing TPN.health.

  4. Select TPN.health (Payer ID: T1010) from the dropdown list. Choosing the correct automated selection will auto-populate the necessary clearinghouse services information.

  5. Under Network, check the box if you are in-network with this payer (otherwise, leave it unchecked).

  6. Click Save New Payer.

Step 2: Assign TPN.health to a Patient’s Profile

Once the payer is active in your master list, you can assign it to individual clients:

  1. Click Patients in the main menu and select the patient's name.

  2. Go to the patient’s Billing Settings tab.

  3. Click anywhere inside the Insurance box to edit it.

  4. Click + Add New Insurance Policy (or click the edit icon on an existing policy).

  5. In the Payer dropdown menu, select TPN.health.

  6. Select the appropriate Priority (e.g., Primary, Secondary).

  7. Record the patient's specific Member ID exactly as it appears on their documentation.

  8. Click Save Changes.

Step 3: What to Do If You Can't Find TPN.health via Quick Add

If TPN.health doesn't show up right away under the "+ New Payer" quick search, you can pull it directly from the clearinghouse master list:

  1. Click Payers in the main menu.

  2. Look at the bottom-right corner of the page and click Payers Supported by Clearinghouse.

  3. In the search field, type TPN.health or enter the Payer ID T1010, then click Search Payers.

  4. Once the payer is located in the results, click Add to the far right of the payer.

  5. Return to Step 2 to assign it to your client.

Using the exact 5-digit Payer ID (T1010) is crucial to ensure that electronic data interchange (EDI) claims pass seamlessly from TherapyNotes through the clearinghouse.

Not using TherapyNotes? Click ***here*** for a list of popular EHR’s and their support articles to help you.

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