What exactly is TPN.match? TPN.match is a direct contracting referral network. Providers are matched to clients who are covered under TPN.health as their behavioral health benefit. Providers then invoice and receive payment directly from TPN.health.
How is this different from traditional insurance panels? Unlike traditional insurance panels, opting in is free, easy, and fast. We are a provider-centric platform and have designed the process to be simple from start to finish, including payments administered within 30 days.
What is the fee to join? There is no fee to join.
Getting Started
Who is TPN.match for? TPN.match is for licensed and pre-licensed clinicians interested in growing their practice. We have many different types of providers including master’s and doctoral level therapists, psychiatric nurse practitioners, and psychiatrists. We welcome providers in all 50 states.
What do I need to do to join? Simply sign our straightforward provider agreement. That's it! No credentialing packets, no lengthy applications.
Is there a minimum time commitment? No. You can start with as few or as many referrals as you'd like with no minimum commitment or quotas.
What if I'm already on insurance panels? We work alongside your existing practice. You can maintain your current insurance panel participation while also receiving TPN.match referrals.
What’s a Care Navigator? Our Care Navigators are licensed clinicians, just like you. They’ll reach out when a member is a good match for you. If you aren’t able to take that referral, no problem - you won’t be penalized. In a small number of cases, members may reach out to you directly.
Do my sessions need to occur on TPN.health? No, TPN.health is not a telehealth portal. See patients in-person or virtually, using your platform of choice.
Here's How It Works In 5 Easy Steps
Opt In
Join the network in as little as 5 minutes.
Receive Referrals
Our care navigators (all licensed clinicians) will reach out when a referral is a good match.
Provide Therapy
Your rate will be confirmed before you accept. Meet in-person or virtually (your platform of choice).
Bill TPN.health
Submit your invoice directly to TPN.health through your account portal.
Receive Payment
You'll receive Payment within 30 days of invoice submission.
Rates & Payments
What rate will I be paid? Our pay rate starts at $120/session for a licensed therapist paid within 30 days. We reimburse for all CPT codes, including 90791 ($130), 90837 ($120), 90792 ($146), 99214 ($97), and 99215: ($136).
Will I be responsible for billing? Yes, you will still submit invoices directly to TPN.health through your TPN.match profile. All invoices will be paid within 30 days.
How will I get paid? Payment will arrive via ACH within 30 days of invoice submission.
How does TPN.health get paid? TPN.health takes a fee from the payer for connecting members to clinicians.
I don’t take insurance. Do I have to sign up through CAQH? No, you don’t have to register with CAQH. You can invoice us and we will reimburse you directly.
How to Submit Contractor Payment Details
Log into you TPN.health account.
Click My TPN.match on the top of the page
3. Enter NPI and TIN in the Overview tab.
4. Click on the Payment Details tab to enter your information.
Note: You will not be charged any fees or penalties. This information is required to pay providers for services rendered.
5. Click Save
6. Click on the Upload W9 tab and attach your W9. This is required for processing 1099s.
7. Fill in your w9 here if needed.
9. Save
How to Submit a TPN.match Invoice - Individual Provider
Login to your TPN.health account
Click My TPN.match on the top of the page
3. Select My Invoices
4. Click Create Invoice
5. Enter the required fields, leaving the “Description” information high-level. This is not a clinical note. Example: Met for individual therapy on Tuesday.”
6. Completing the Provider’s Internal Invoice / Reference Number field will assist in reconciling payments.
7. Attach an invoice, if available. This may expedite any problem-solving if it arises, but is not required.
8. Click Submit
How to Maximize Referral Visibility
For Individual Providers
Log in
Click My TPN.match on the top of the page
Complete every field in the Overview tab
The more information you enter, the better. If a member has a specific request, this is where we go to see if a provider is a match.
If you have more than one license, select License Information
We rely on accurate licensure information to show us where you provide services and to meet member needs. If you are licensed in multiple states, but only have one license on your profile, our Care Navigation team wouldn’t be able to match you with members in the other states.
6. Add Credential
7. Complete the form
8. Save
9. Repeat until all licenses have been added
10. Connect with your colleagues by going to Search
11. Type their name in the search bar
12. Click Connect
How to Onboard as an Individual Provider
Click here to make an account
Individual Provider
3. Create an Account
4. Enter your information, then click Register
5. Enter your Profession
6. Continue
7. Enter your Credentials
8. Select the appropriate boxes in order to receive referrals (the first box will not impact the volume of referrals you receive from TPN.health)
9. Complete
10. If you navigate away from the screen, you can get back to the agreement by clicking here and choosing Individual Provider
11. Sign the TPN.match agreement by checking the boxes and clicking Submit
12. Enter your NPI and Tax ID
14. If you have multiple licenses, select License Information
15. Add Credential
16. Select the My TPN.match tab
17. Enter all information in the Recommended Info sections.
18. In the Information tab:
Be sure to enter a Referral Contact Email Address, so we know who to reach out to when there is a match
Enter your organization size so we can better understand your capacity for referrals
Click the slider to show that you are currently accepting referrals. We will not send referrals if this is not marked.
17 .Complete Insurances, Licensures/Accreditation, Modalities, and Facility Details tabs.
18. Go to the Payment Details tab and complete the Payout Information section. This is required in order for us to reimburse you.
Pro Tip: The My TPN.match tab at the top of the screen will bring you back to your contracted provider profile at any time
How to Onboard as a Group
Click here to make an account
Group Practice
4. Enter your information as the admin of the account
5. Register
6. Enter your Profession
7. If you have a group or organization NPI, enter it here
8. Enter the Facility Type you are enrolling and the location of the facility
9. Continue
10. If you have a license, you may enter it here. If you do not, you can Skip.
11. Select the appropriate boxes in order to receive referrals (the first box will not impact the volume of referrals you receive from TPN.health)
12. Complete
13. Enter the organization information
14 .Next
15. Sign the TPN.match agreement by checking the boxes and clicking Submit
16. Invite your providers to join your group - this step is critical in ensuring that your group is visible to our Care Navigation team. When they sign up, they will also be able to access our high quality CEUs and our community of providers.
17. All payments will go to the group and not the individual providers.
18. Enter all information in the Recommended Info sections.
19. In the Information tab:
Be sure to enter a Referral Contact Email Address, so we know who to reach out to when there is a match
Enter your organization size so we can better understand your capacity for referrals
Click the slider to show that you are currently accepting referrals. We will not send referrals if this is not marked.
Complete Insurances, Licensures/Accreditation, Modalities, and Facility Details tabs.
Go to the Payment Details tab and complete the Payout Information section. This is required in order for us to reimburse you.
Pro Tip: The My TPN.match tab at the top of the screen will bring you back to your contracted provider profile at any time
How to Submit Group Payment Details
Log in to your TPN.health account.
Click your profile photo on the top right side of the page
3. Select your group under Organizations
4. Select Management under Provider Network
5. Click on the Payment Details tab to enter your information, including your W9.
Note: You will not be charged any fees or penalties. This information is required to pay providers for services rendered.
6. Click Save
7. Click on the Upload W9 tab and attach your W9. This is required for processing 1099s.
8. Fill in your w9 here if needed.
How to Submit a TPN.match Invoice - Group
Log in
Click your photo on the top right of the page
4. Select your organization
5. On the left side of the screen, select Invoices & Reimbursement under Provider Network
6. Submit Invoice
7. Enter the required fields, leaving the “Description” information high-level. This is not a clinical note. Example: Met for individual therapy on Tuesday.”
8. Completing the Provider’s Internal Invoice / Reference Number field will assist in reconciling payments.
9. Attach an invoice, if available. This may expedite any problem-solving if it arises, but is not required.
10. Click Submit
11. You will receive payment within 30 days.
Client Referrals
How are referrals made? Members reach out to our Care Navigation team when they have a behavioral health need, then the members complete a brief screening. The Care Navigation team then identifies which provider in the network is the best match and facilitates the handoff between provider and member.
Will I only receive referrals for the state(s) I am licensed in? Yes. Please be sure to add all of your licenses to your profile. We rely on this to know which members we can match you with.
Is this just for telehealth? No. You can see clients in person or via telehealth – your choice.
Would the sessions be held on the TPN.health platform? No. TPN.health is not a telehealth service provider.
Can I choose which referrals to accept? Yes, you maintain full control over which clients you accept.
What happens after I accept a referral? Schedule according to your availability—no workflow changes required.
What about documentation? Document according to your standard practice – no workflow changes required.
Will this put me “in-network” with large national payers? No. This only puts you in-network with TPN.match.
How will the Care Navigators determine the best match? Care Navigators match based on the information in your profile along with the member’s proprietary care assessment. To increase your likelihood of being matched, make sure your profile is up to date - including service locations, specialties, ages served, credentials, all licenses, and whether you offer in-person or virtual sessions.